2.1.

Personal Information: Name, email, phone number, place of residence.

2.2.

Geolocation Data: Driver's location and driving routes.

2.3.

Vehicle Information: Including registration number.

2.4.

Identification: Driver's license, photo, profession, and identity documents.

2.5.

Legal Data: Data about criminal convictions and offenses.

2.6.

Communication Records: Engagements with customer service, including date, time, and content.

3.1.

Geolocation and Routes: Processed to analyze geographical areas and provide suggestions to drivers. To maintain privacy, you may close the Enviable app or go offline when not providing services.

3.2.

Compliance: Driver's license, profession, identity documents, and legal data are processed to ensure legal compliance and suitability for driving.

3.3.

Passenger Identification: Driver's photo, name, and vehicle details are displayed to passengers for identification.

3.4.

Performance Summaries: Your efficiency and ratings are sent to you via the Enviable Driver Portal.

3.5.

Communication: Data from instant messages in the app is used for customer support, security, service improvement, and analysis.

3.6.

Safety and Quality: Information about driver engagement and ratings is used to promote safety, enforce compliance with Driver Terms, and maintain service quality. Persistent low scores may lead to notifications, guidance, or temporary suspension, with the right to appeal.

4.1.

Contract Performance: Processing of identification and geolocation data is necessary to provide Enviable transport services.

4.2.

Legitimate Interest: Includes processing for fraud investigation and detection.

4.3.

Legal Obligations: Data on criminal convictions and offenses is processed to comply with legal requirements.

5.1.

To Passengers: Your name and photo are disclosed when you accept a passenger's order, along with vehicle details and geolocation.

5.2.

Receipts: Passengers see your personal data in their receipts.

5.3.

Third Parties: We may share your information with trusted third parties who perform functions on our behalf (e.g., payment processing, data analysis, and marketing).

6.1.

Data Storage: Personal data is stored in Amazon Web Services data centers. Only authorized Enviable Transport NIG LTD employees and partners have access, solely for resolving service issues.

6.2.

Customer Support: Personal data is accessed as needed to provide customer support in respective cities.

7.1.

You have the right to access, update, or delete your personal information, and to opt out of certain communications or data processing activities. You can manage your preferences through your account settings or by contacting us.

9.1.

View and Correct: Personal data can be viewed and corrected in the Enviable Driver Portal.

9.2.

Retention: Data is stored as long as your driver’s account is active, plus an additional three years if the account is closed. Accounting data is stored for seven years.

9.3.

Legal and Regulatory Compliance: Data is stored as needed for legal or regulatory compliance and in the case of disputes until disputes are resolved or the applicable statute of limitations has expired.

9.4.

Deletion Requests: Deletion or transfer of personal data submitted via email are processed within one month. Additionally, we will provide clear information regarding the timeline for the completion of the data deletion or transfer process.

9.5.

Instant Messages: Retained for 90 days, or six months if related to reported incidents.